Kandid is an AI-powered sales agent that lives on a brand’s website and acts like a consultative salesperson. It doesn’t just answer questions - it detects high-intent behavior, initiates personalized nudges, and guides users toward making a purchase. Here is a **video** to help you visualise it better. Watch our demo for Frido.
Brands in following categories stand to benefit from us because of high-consideration sales:
In these segments, buyers ask product-specific questions, expect guidance, and seek support - making them ideal for Kandid.
And it works.
Today, Kandid is live on multiple brands. 2–5% of all visitors interact with our sales agent, and 15–20% of those conversations convert into actual purchases. Kandid drives 6–8% of D2C revenue for brands, with 30–50% higher Average Order Value.
Our Ask AI capsule on product pages is driving 3x more shopper conversations by asking personalised questions • Post-sales automation now handles order tracking and status queries end-to-end • Recent wins: Onboarded Frido as a merchant, and integrated with Tectonic, Popin, Shiprocket, GoKwik, and other checkout partners • Launched our Shopify app with deeper analytics, AI conversation tags, and automatic catalog syncs
